Privacy Policy
Application: Appointa Services (Appointa)
Developer: NativeSoft
Effective Date: 2026-10-05
Summary
- Appointa is an online appointment booking and business management platform designed for professionals, salons, clinics, and service providers.
- The application is free to download and use.
- The application does not contain advertisements and does not use third-party ad networks.
- The application offers optional premium features through Google Play Billing, including subscriptions and other in-app purchases.
- Business and appointment information (such as services, working hours, appointments, and client contact details) is securely processed to provide scheduling and reminder functionality.
- We do not sell personal information to third parties.
- Third-party providers such as Google may process limited technical and payment data necessary for billing, security, and service functionality.
1. Information We Collect
To provide scheduling and management functionality, Appointa may collect and process information you provide directly or that is created during your use of the application:
- Account Information: Name, email address, password hash, and profile details provided upon registration.
- Business & Service Details: Business name, description, categories, service catalog, pricing, durations, working hours, and location/address.
- Appointment & Client Data: Appointment dates, times, notes, statuses, and client contact information (name, phone number, email) necessary to fulfill appointment bookings and send reminders.
- Purchase Information: Subscription status and transaction identifiers processed through Google Play Billing.
- Technical & Diagnostic Data: IP address, device model, operating system version, and crash diagnostics to maintain system security and reliability.
2. How Information Is Used
Information processed by Appointa is used solely for the following purposes:
- Enabling clients to book appointments and view real-time availability
- Managing operator schedules, working hours, and time off
- Delivering appointment confirmations, reminders, and status notifications via email or notification services
- Processing in-app subscriptions and purchases through Google Play Billing
- Preventing fraud, abuse, and unauthorized access to your account
- Monitoring performance, fixing errors, and improving user experience
3. Advertising
Appointa does not contain advertisements. We do not use advertising networks (such as Google AdMob) and we do not track you for marketing or ad-targeting purposes.
4. In-App Purchases & Subscriptions (IAP)
Appointa offers optional premium subscriptions and purchases through Google Play Billing.
Available purchases may include:
- Monthly subscriptions
- Yearly subscriptions
- Other premium tier unlocks and feature upgrades
All payments are handled securely through Google Play. We do not store or have access to your complete payment card details. Google may process transaction history, subscription renewal dates, and billing country in accordance with its privacy standards.
You can manage or cancel your active subscriptions at any time through Google Play account settings.
Google Privacy Policy: https://policies.google.com/privacy
5. Data Storage & Security
We implement industry-standard technical and organizational security measures to protect your personal data, business catalog, and client records against unauthorized access, loss, or disclosure. All client-server communications use encrypted HTTPS/TLS protocols.
6. Data Sharing & Third-Party Services
We do not sell, rent, or trade personal data to third parties. We may share data only with trusted service providers necessary for operating our platform:
- Google Play Services & Billing: For secure app distribution, payment handling, and in-app subscriptions.
- Email Delivery Services: For transmitting appointment confirmations, schedule updates, and account verification messages.
- Legal Requirements: If required by law, regulation, or legal process to protect rights and safety.
7. User Rights & Data Retention
You retain control over your account data. You can view, update, or remove your profile information, services, working hours, and appointments directly from the application. If you wish to delete your account and associated data, you may request deletion by contacting us at the email address below.
8. Children's Privacy
Appointa is a business productivity application intended for adults and professionals. We do not knowingly collect personal data from children under the age of 13.
9. Changes To This Policy
We may periodically update this Privacy Policy to reflect application improvements or regulatory requirements. Any updates will be published on this page with a revised effective date.
10. Contact Us
If you have any questions, feedback, or data privacy requests regarding Appointa, please contact us:
NativeSoft
Website: https://nativesoft.ro
Email: support@nativesoft.ro